market
Plan and follow up brand copywriting and brand activities.
Responsible for brand self media related writing and auditing.
Connect Market media related work and brand exposure.
Cooperate with other work of marketing department.
Age 23-35, college degree or above.
At least 2 years working experience in planning and copywriting.
Good at news release writing, familiar with media channels.
Good communication and execution.
E-commerce Department
Responsible for e-commerce channels (JD, tmall, wechat...) Daily operation of creative planning, writing and implementation of various copywriting.
Be responsible for editing and writing the theme copy of each platform of e-commerce, cooperating with the design to complete the visual landing, such as formulating the design theme according to the daily activities of tmall, JD and other platforms.
Be responsible for the planning of e-commerce platform activities, including theme special session, festival activities, platform promotion activities, creative activity planning, etc.
According to the activity plan, integrate all kinds of data and resources of the company, carry out activity promotion and promote the implementation of the activity.
Organize and analyze the activity data, evaluate the effect, and submit a complete evaluation report.
Pay attention to the information and cases of competitors' online activities, analyze and organize them, and provide effective suggestions.
Coordinate the communication of all departments and complete other work arranged by leaders.
Age between 22-28, college degree or above.
At least 2 years working experience in e-commerce industry.
Familiar with e-commerce activities, details page and other planning.
Electronic Commerce
Responsible for the daily operation of tmall, JD and other platforms, as well as the performance and profit of the platform.
Plan activities to improve inbound flow and conversion. Monitor data in real time and summarize and improve activities.
Arrange the overall operation of the store, connect the internal work of the team, and do a good job in the connection of various works of the store.
Docking with the platform leader, business negotiation activity resources.
Two years or above tmall, JD and Taobao shop operation experience, college degree or above.
Have a certain ability of data analysis, good customer service awareness.
Promotion tools such as tmall and Jingdong (through train / drilling exhibition / product marketing treasure).
Outgoing personality, quick reflection, strong expression ability, strong communication ability.
With team spirit, strong initiative, passion and sense of responsibility.
Have a certain compressive capacity.
Sale
Organize the product line of each quarter, fully understand the product characteristics and development background.
Make the product mix according to the needs of Chinese consumers.
Develop quarterly product manuals so that customers can clearly understand the contents and key points of each season's products.
Analyze the quarterly product sales data to find opportunities for business growth and continuously improve the product mix.
Analyze the competitive products in the market, and find business opportunities from the perspective of product characteristics, prices and other aspects.
Daily data maintenance and sample management.
College degree or above.
Be familiar with office software and excel.
Good at data statistics and analysis.
Have strong self-study ability.
Good command of English listening, speaking, reading and writing.
Love sports, have a certain understanding of outdoor sports market.
Electronic Commerce
Learn and master the product knowledge of the company.
Reply to customers' information in time through chat tools of various platforms to ensure the response rate of 99%.
Very clear understanding of the store's internal sales knowledge, can patiently and accurately and effectively answer customers' questions, recommend appropriate products to customers, and facilitate customers to place orders.
Remind customers and remark their special requirements in time, and communicate with the delivery department in time to avoid mistakes;
Actively communicate with customers, pay attention to the use of polite language, understand customers' needs in detail, and suggest whether it is appropriate or replace other products.
Handle the connection and interpretation of relevant after-sales work, do not conflict with customers, do not prevaricate, put yourself in the interests of customers, and help customers deal with problems in a timely manner.
For after-sales problems that cannot be solved, register the after-sales order and transfer it to the customer service supervisor.
Other work arranged by leaders
Male and female, age 20-26, college degree or above.
More than one year of customer service related work experience, like to work in e-commerce graduates can also.
Familiar with chat tools of various platforms, and proficient in using office software (Excel, PPT).
Outgoing personality, quick response, patience and meticulous, serious and responsible, strong expression and communication skills. Team work spirit, strong initiative.
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